SHIPPING

Orders are shipped within 5 business days after they are received. You will receive a notification email with a tracking number once the order has been shipped. Please allow one or two days for the tracking number to become active.

INTERNATIONAL SHIPPING

Once your parcel has left France, don't forget to check your tracking number on your national postal service's website for details.

Products are packed in tissue paper or a kraft pouch that you can reuse and in a recycled cardboard envelope.

/!\ EXCEPTIONAL SITUATION /!\

Please note that due to exceptional cases, the following estimated delivery time is not guaranteed.

- Estimated delivery time in France: 1-5 business days after shipping

- Estimated delivery time in Europe: 5 to 15 business days after shipping

- Estimated delivery time outside Europe: 5 to 20 business days after shipping

FREE SHIPPING

Orders over €70 are shipped for free worldwide.

Please note that promotional codes cannot be combined.

DAMAGES & DELAYS 

Niniwanted is not responsible for losses or delays caused by the shipping service.

If you provide an incomplete or incorrect address, the reshipping costs will be your responsibility.

If your shipment arrives damaged, please contact us by sending a photo of the damaged order as soon as you receive it.

CUSTOMS

Before receiving your goods, you may have to pay customs duties if you ordered from outside the European Union.

RETURNS

The customer may exercise their right of withdrawal and return the product within 14 business days following delivery.

The customer will exercise their right of withdrawal by means of an unambiguous statement by contacting customer service:

By email at niniwantedshop@gmail.com

Shipping & returns